I ordered incorrectly, am I able to change an item in my order?
Do the items i purchased from your website include warranty?
We currently offer a 30-day after sales limited warranty for all manufacturer defective items purchased from our website, with some restrictions*. The warranty period will begin once the package has been delivered in correspondence to the order’s tracking history. Once the item has been in the hands of the customer after the warranty period, the item(s) will be no longer eligible for a refund/replacement.
My order was shipped to the wrong address, what happened? order vape online
If you have confirmed that the shipping address listed on your order is invalid/incorrect, you may contact DHL to arrange mail-forwarding, or to arrange pick-up at your local post office, vape pen. Alternatively, if the order’s tracking history shows that the courier returned your package to the original sender, we will be able to make the necessary adjustments to your order once it is received back at our facility. Please contact us regarding the matter with your updated shipping address and we will have it on file to update your shipping address, order vape online.